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Marketing Leasing Trainee

1 month ago

East Millinocket, Maine, United States Hendersen-Webb Inc Full time
Job Description

At Hendersen-Webb Inc, we are seeking a highly motivated and detail-oriented Leasing Trainee to join our Marketing team. As a Leasing Trainee, you will be responsible for renting apartments and providing exceptional customer service to our residents.

Key Responsibilities:

  • Conduct yourself in a professional manner at all times by being courteous to residents, vendors, and co-workers.
  • Maintain confidentiality by not disclosing any information on a resident or a resident's account with anyone.
  • Follow the qualification guidelines for all applicants.
  • Lease apartments and cover all shop requirements.
  • Report maintenance concerns for the model apartments.
  • Inspect vacant apartments upon receiving keys to determine whether they are rent ready.
  • Maintain knowledge of products offered and the competition.
  • Convert prospects from telephone calls to traffic.
  • Demonstrate the models with enthusiasm using an effective sales approach.
  • Perform and score above average or higher on the Leasing Consultant Evaluation Report.
  • Read all emails promptly and respond as necessary in a timely manner.
  • Maintain and prepare company reports by deadlines given, review for accuracy prior to submission.
  • Order and organize supplies, paperwork, reports, and brochures.
  • Check signs and curb appeal, and report any problems.
  • Answer the telephone and complete a telephone card for EVERY phone prospect.
  • Complete a visitor card for EVERY prospect.
  • Follow up on applications, visitor's cards, and traffic.
  • Contact the resident and complete the 30 day call back form and the Reasons for not Renewing form.
  • Perform all other duties as assigned.

Qualifications/Competencies:

  • High School Diploma/GED.
  • Computer skills including Word, Excel, and Outlook, and basic math skills.
  • Must pass pre-employment spelling and grammar tests.
  • Must have a valid Driver's License and reliable transportation.
  • Ability to work flexible schedules including evenings and weekends.
  • Ability to maintain confidentiality.