Chief Operations Officer

2 weeks ago


Pismo Beach, California, United States ResCare Community Living Full time

Company Overview

ResCare Community Living

Position Summary

The Chief Operations Officer is accountable for the comprehensive performance of all organizational functions under their oversight. This role is pivotal in executing Company Policies and Procedures, the Strategic Plan, and Quality Assurance Initiatives. The COO will enhance financial outcomes through exceptional service delivery acknowledged by both external and internal stakeholders. This position will offer leadership support and resources to operations to achieve set objectives. The COO will serve as a liaison with governmental entities and provider associations, facilitating communication between operations and the Executive Leadership Team.

Key Responsibilities

  • Evaluate operational performance and support requirements with Executive Management.
  • Assess operations and branch personnel for alignment with and promotion of the organization's vision, mission, and values.
  • Lead all operations under their jurisdiction to optimize revenue and EBITDA.
  • Develop and implement corrective action plans to enhance the financial performance of operations not meeting financial benchmarks.
  • Contribute to the formulation of annual budgets and operational strategies.
  • Provide operational teams with leadership support and resources to achieve established targets.
  • Drive business growth and increase sales to meet or exceed objectives.
  • Review Sales Strategies and collaborate with the Corporate Sales Team on implementation tactics.
  • Identify and evaluate potential growth opportunities through service expansion.
  • Coordinate staff training on systems, standard processes, and company policies.
  • Offer leadership support and guidance to operations facing performance challenges or administrative vacancies by applying standard processes to enhance service delivery and outcomes.
  • Establish and maintain relationships, acting as a liaison between operations and the Executive Leadership Team.
  • Evaluate processes and performance metrics.
  • Effectively lead and deploy resources from the Core Team (QAM, HRS, etc.) as necessary to support operations.
  • Assist with process implementation aimed at improving performance objectives.
  • Provide support and supervision to operations with Branch Manager vacancies.
  • Ensure each service site develops and executes a targeted recruitment and retention strategy in partnership with HR and Talent Acquisition.
  • Perform other duties as assigned.

Qualifications

  • Bachelor's Degree in Human Services, Business, or a related field; a Master's Degree is preferred.
  • A minimum of three to five years of progressively responsible experience demonstrating the ability to effectively manage operations, systems, processes, and personnel.
  • At least three years of supervisory experience with a minimum of five direct reports.
  • Exceptional organizational and leadership skills.
  • Excellent communication (oral and written) and public speaking abilities.
  • Experience in Home Care or a related healthcare sector is preferred.
  • Proficiency in technology and all Microsoft Office applications.
  • Familiarity with Federal, State, and local regulations relevant to the business area.
  • Outstanding customer service skills.
  • Experience working in an office environment with computers, phones, and related tasks.
  • Willingness to travel 25-50% as necessary.

About Our Line of Business

ResCare Community Living has over four decades of expertise in the disability services sector, offering support to individuals requiring assistance with daily living due to intellectual, developmental, or cognitive disabilities. Our community living services are delivered across multiple states, encompassing a comprehensive range of high-quality services, including Community Living, Adult Host Homes, Behavioral/Mental Health Support, In-home Pharmacy Solutions, Telecare and Remote Support, Supported Employment and Training Programs, and Day Programs.



  • Long Beach, California, United States MemorialCare Health System Full time

    Position Overview Title: Chief Medical Staff Operations Officer Location: Long Beach, CA Department: Medical Staff Services Employment Type: Full-time Work Schedule: Day Shift Compensation Range: $135,000 - $203,000 annually MemorialCare Health System is a leading nonprofit healthcare organization that encompasses four top-tier hospitals...


  • Huntington Beach, California, United States Ocean View School District of Orange County Full time

    Position OverviewThe Chief Custodial Officer plays a crucial role in ensuring the cleanliness and maintenance of facilities within the educational environment. This position is essential for fostering a safe and welcoming atmosphere for students and staff alike.Key ResponsibilitiesOversee daily custodial operations and ensure high standards of...


  • Long Beach, California, United States MHCA Full time

    About the Organization:MHCA is dedicated to providing a comprehensive range of high-quality community and facility-based behavioral health and social services, including specialized education programs and training initiatives across the United States.Services Offered:MHCA delivers intensive services such as day treatment, crisis stabilization, and both acute...


  • Hermosa Beach, California, United States City of Hermosa Beach Isai Full time

    POSITION SUMMARYUnder general supervision, this role is accountable for the daily oversight of the Police Department; actively engages as a key member of the police leadership team to address departmental challenges and concerns; facilitates collaboration with various divisions, departments, and external organizations; and delivers high-level administrative...


  • Huntington Beach, California, United States Boys & Girls Clubs of America Full time

    Job SummaryThe Chief Business Officer (CBO) is a senior executive position responsible for overseeing the financial, human resource, and operational aspects of the organization. This role plays a crucial part in the strategic planning and direction of the Boys & Girls Clubs of America.Key ResponsibilitiesDevelop and implement business strategies to drive...

  • Chief Privacy Officer

    2 weeks ago


    Long Beach, California, United States Advanced Medical Manage Full time

    Job OverviewPOSITION SUMMARYThe Director of Privacy plays a crucial role within the Compliance and Ethics division at Advanced Medical Manage. This position is pivotal in steering the organization’s privacy-related initiatives, ensuring that patient confidentiality is maintained at the highest standards. The Director will work closely with the Chief...


  • Long Beach, California, United States Department Of Justice Full time

    Job SummaryThe Department of Justice is seeking a highly skilled and experienced Chief Dental Officer to join our team. As a key member of our dental services team, you will be responsible for providing comprehensive dental care to our inmate population, who may have behavior and communication problems.Key ResponsibilitiesDevelop and implement a treatment...


  • Hermosa Beach, California, United States City of Hermosa Beach Isai Full time

    POSITION SUMMARYUnder general supervision, this role is accountable for the comprehensive oversight of the Police Department's daily operations. The individual will engage as a key member of the police leadership team, addressing departmental challenges and coordinating activities with various divisions, departments, and external organizations. This position...


  • Long Beach, California, United States Jobot Full time

    $180K + 40K BonusThis Jobot Job is hosted by: Scott FilbinAre you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume.Salary: $170,000 - $190,000 per yearAbout Us:We are a rapidly expanding real estate investment firm focused on the acquisition and development of multifamily and residential properties throughout the Western...


  • Long Beach, California, United States The RLP Group Full time

    Vice President of Operations at The RLP GroupThe RLP Group is seeking a **Vice President of Operations** to spearhead the enhancement of our operational effectiveness and ensure that financial targets are met. This pivotal role requires a leader who is adept with technology, possesses strong financial insight, and excels in data-driven decision-making. In...


  • Hermosa Beach, California, United States City of Hermosa Beach Isai Full time

    POSITION SUMMARYUnder general oversight, this role encompasses a range of confidential and intricate administrative and secretarial responsibilities in support of the Chief of Police and Command staff. The incumbent will utilize independent judgment, discretion, and initiative to facilitate effective communication and information flow among various City...


  • Hermosa Beach, California, United States City of Hermosa Beach Isai Full time

    POSITION SUMMARYUnder general oversight, this role encompasses a range of essential, confidential, and intricate administrative and secretarial responsibilities in support of the Chief of Police and Command staff. The position demands the exercise of independent judgment, discretion, and initiative to facilitate effective communication and information flow...


  • Newport Beach, California, United States PIMCO Full time

    About the Role:PIMCO, a global leader in active fixed income, seeks a highly experienced Deputy Chief Compliance Officer to join our Compliance team. As a key member of our organization, you will provide strategic leadership and oversight for a broad range of compliance work, partnering with our Global Chief Compliance Officer to administer our Compliance...


  • Long Beach, California, United States Hyatt Hotels Full time

    Job SummaryWe are seeking a highly skilled and experienced Chief Accountant to join our team at Hyatt Regency Long Beach. As a key member of our finance department, you will be responsible for overseeing all accounting processes and supervising other hotel accounting staff.Key ResponsibilitiesManage and maintain accurate and up-to-date financial records and...

  • Executive Director

    5 days ago


    Pismo Beach, California, United States BrightSpring Health Services Full time

    Job SummaryThe Executive Director - Operations Leadership role at BrightSpring Health Services is a critical position that oversees the overall performance of all company operations under their supervision. This leadership position is responsible for implementing Company Policies and Procedures, Strategic Plan, and Quality Assurance Initiatives to drive...


  • Pismo Beach, California, United States Vespera Pismo Beach Full time

    About Vespera Pismo BeachVespera Pismo Beach is a luxury resort on the central coast, renowned for its authentically local experience and exceptional service. Our beachfront property offers direct access to the Pismo Pier, providing an unparalleled setting for our guests.Job SummaryWe are seeking a highly skilled and experienced Housekeeping Supervisor to...


  • Newport Beach, California, United States PIMCO Full time

    About the RolePIMCO, a global leader in active fixed income, seeks a seasoned Deputy Chief Compliance Officer to provide strategic leadership and oversight for a broad range of compliance work. This role requires a deep understanding of investment management expertise and the ability to work closely with senior management to provide perspective, insights,...


  • Laguna Beach, California, United States Montage International Full time

    Elevate Your Career with Montage International.Montage International is seeking a committed professional to fill the role of Executive Steward. This position is essential in managing kitchen operations, ensuring hygiene standards, and leading the Stewarding team.Key Responsibilities:Recruitment, interviewing, and training of staff membersDeveloping and...


  • Laguna Beach, California, United States Montage International Full time

    Unleash Your Potential. Define Your Career Path.Montage International is seeking a committed professional to take on the role of Executive Steward. This position is vital in managing kitchen operations, ensuring sanitation, and leading the Stewarding team.Key Responsibilities:Recruit, interview, and train new team membersDevelop and oversee the weekly roster...


  • Long Beach, California, United States RK Properties Full time

    Position Overview: The Vice President of Operations will be situated in RK Properties' Long Beach Office and is a full-time role dedicated to shaping and overseeing the operational framework for RK Properties' multi-family ventures. This position is crucial for fostering transformational growth throughout the organization.Reporting Structure: The Vice...