Technical Support Expert

6 days ago


Santa Clara, California, United States IMS NANOFABRICATION Full time
Key Responsibilities
  • Install, perform annual preventive maintenance, and resolve issues with our growing fleet of Multi-beam mask writers.
  • Ensure seamless and transparent communication of all status updates to IMS US leadership.
  • Maintain and build excellent customer relationships with local Tool Owners and other critical customer stakeholders.
  • Attend fab-related customer meetings to update the team's ongoing and planned issue resolution, installation, and Annual Preventive Maintenance activities.

We are looking for a highly motivated individual who can work effectively in a dynamic environment and provide exceptional customer service.



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