Technical Support Specialist for Medical Devices

3 weeks ago


Santa Clara, California, United States Convergent Dental Inc Full time
Are you a seasoned Field Service Engineer looking for a challenging opportunity? Do you have a passion for delivering exceptional results and building strong relationships with customers? If so, we encourage you to apply for this exciting role at Convergent Dental Inc. As a Technical Support Specialist for Medical Devices, you will play a critical part in ensuring the smooth operation of our dental laser systems, providing technical support and guidance to our clients. Your expertise will help us maintain our reputation as a leader in the industry and deliver unparalleled value to our customers.

Salary
$70,000 - $90,000 per year, depending on experience.

Responsibilities
  • Install, modify, and repair dental laser systems, adhering to strict quality control standards.
  • Provide expert technical support to customers, addressing equipment malfunctions and implementing solutions.
  • Travel extensively to customer locations, assessing equipment needs and implementing effective maintenance strategies.
  • Participate in continuous learning and professional development, staying up-to-date on the latest industry trends and technologies.
  • Collaborate with cross-functional teams to optimize equipment performance and enhance overall customer satisfaction.


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