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Customer Service Representative

2 months ago


The Colony, Texas, United States Valvoline Instant Oil Change Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at Valvoline Instant Oil Change. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our guests have a positive experience with our services.

Key Responsibilities
  • Suggest Additional Services: Comfortably suggest additional services to guests based on inspection and/or manufacturer and Valvoline recommendations.
  • Effective Communication: Possess effective interpersonal and oral communication skills to interact with people face-to-face.
  • Teamwork and Adaptability: Be willing to work in a fast-paced environment and adapt to changing situations.
  • Physical Demands: Occasionally lift up to 50 pounds, stand for extended periods of time, and climb stairs.
What We Offer
  • Competitive Pay: Earn a competitive weekly pay of $17.00/hour.
  • Paid Training: Receive paid on-the-job training with no previous automotive experience required.
  • Flexible Schedule: Enjoy a flexible work schedule with no late evenings or holidays.
  • Benefits: Receive paid time off (PTO), holiday pay, company-provided uniforms and tools, tuition and certification assistance, and access to a FREE online university.
  • Career Advancement: Have opportunities for career advancement and professional growth within the company.
Requirements
  • English Fluency: Possess English fluency in reading, writing, and speaking.
  • Physical Abilities: Have full mobility and be able to work with your hands above your head.
Why Join Us

At Valvoline Instant Oil Change, we are committed to providing a welcoming and inclusive work environment for all team members. We believe in promoting from within and offering opportunities for career advancement and professional growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.