Customer Service Representative

3 days ago


The Colony, Texas, United States Public Storage Full time
Job Description

As a Property Manager at Public Storage, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our storage facilities. Your primary goal will be to assess customer storage needs and make recommendations, including selling packing and moving supplies. You will also be responsible for conducting daily storage unit inspections, auditing cash drawers, and making bank deposits.

Key Responsibilities:
  • Provide excellent customer service and ensure customer satisfaction
  • Assess customer storage needs and make recommendations
  • Conduct daily storage unit inspections and ensure inventory and availability
  • Audit cash drawers and make bank deposits
  • Help customers with payments and make reminder and collection calls when necessary
Physical Requirements:
  • Ability to transport, lift, and move items weighing up to 35 pounds
  • Ability to walk in and around facilities, spending up to 50% of time in outdoor environments, including climbing stairs and opening large doors
  • Perform cleaning and daily maintenance tasks, including sweeping and mopping interior areas and maintaining exterior grounds and curb appeal
Qualifications:
  • Experience in customer service-centered sales environments, such as retail, restaurant, or fast food
  • Valid driver's license and ability to utilize own vehicle for travel between work locations and other work-related business
About Us:

Public Storage is the self-storage industry leader and a great place to work. We offer a Total Rewards package, including flexible and full-time schedules, competitive pay, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career, we encourage you to apply.



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