Customer Service Representative

17 hours ago


The Colony, Texas, United States Brent Holtz - State Farm Agent Full time
Job Description

As a Customer Service Representative on our State Farm Agent team, you will play a vital role in helping our business grow through value-based conversations and remarkable customer experiences. We seek a motivated and self-starting professional who thrives in a fast-paced environment and is dedicated to delivering exceptional customer service.

Key Responsibilities:
  • Establish and maintain strong customer relationships, providing prompt and accurate service as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options and provide personalized recommendations.
  • Collaborate with the team to achieve sales and customer service goals.
Requirements:
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Self-motivated and proactive, with a passion for delivering exceptional customer experiences.
  • Ability to learn and adapt to new systems and processes, with a willingness to take on new challenges.

We offer a competitive salary, paid time off, and opportunities for growth and advancement within our agency. If you are a motivated and customer-focused professional who is looking for a rewarding career, please apply today



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