Front Desk Supervisor
17 hours ago
We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Azul Hospitality. As a key member of our front office team, you will be responsible for ensuring exceptional guest service and ensuring the smooth operation of our front desk department.
Key Responsibilities- Assist the Front Office Manager in the daily operations of the front desk department and guest service areas.
- Ensure that the front desk operation meets hotel standards for maximum guest satisfaction.
- Maximize hotel revenues through up-sell programs and occupancy strategies.
- Handle guest complaints and requests in a courteous and professional manner.
- Direct and train front office staff, including new hires and ongoing training.
- Participate in the hiring process and assist with staff development.
- Review daily room availability and inform staff of VIP and special request reservations.
- Ensure proper staffing levels based on hotel demand and complete necessary reports and forms.
- Prior front desk experience required.
- One to three years experience in a supervisory role preferred.
- Knowledge of loyalty programs, brand standards, and hospitality industry systems preferred.
Azul Hospitality offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.
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Portland, Oregon, United States Azul Hospitality Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Azul Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a positive experience for all visitors.Key ResponsibilitiesGreet and welcome guests upon...
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