Front Desk Supervisor

23 hours ago


Portland, Oregon, United States Westin Portland Harborview Full time
Job Summary

As a Front Desk Supervisor at the Westin Portland Harborview, you will play a key role in ensuring that our guests receive exceptional service and have a memorable stay. This is an exciting opportunity to join a dynamic team and contribute to the success of our hotel.

Responsibilities
  • Assist the Front Desk Manager and General Manager in providing attentive and efficient service to all guests
  • Maximize room revenue and occupancy through effective room merchandising and sales strategies
  • Monitor and respond to guest inquiries and concerns in a timely and professional manner
  • Ensure that all front desk operations are running smoothly and efficiently
  • Supervise and train front desk staff to ensure that they are providing excellent service to our guests
Requirements
  • At least 2-3 years of progressive experience in a hotel or related field
  • High school diploma or equivalent required; college coursework in a related field is helpful
  • Previous supervisory experience is preferred
  • Valid driver's license for the applicable state
  • Excellent communication and problem-solving skills
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Discounts on hotel stays and other perks


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