Senior Client Intake Coordinator

5 days ago


Houston, Texas, United States The United Firm | La Liga Defensora, APC Full time

**Job Title:** Senior Client Intake Coordinator

 

At The United Firm | La Liga Defensora, APC, we are seeking a highly skilled Senior Client Intake Coordinator to join our team. As a key member of our client intake process, you will be responsible for screening potential clients, gathering case details, and collaborating with our attorneys to ensure seamless consultation processes.

 

Responsibilities:

  • Screen incoming calls and respond promptly to potential clients
  • Monitor leads from various sources and establish relationships with prospective clients
  • Update logs and reporting systems to track client interactions
  • Conduct thorough interviews with empathy and professionalism
  • Schedule appointments for potential clients and ensure smooth communication between clients and attorneys
  • Assist attorneys with administrative tasks related to new cases and database management

 

Requirements:

  • Bilingual (English/Spanish) proficiency required
  • Minimum 3 years of sales experience or customer service background
  • Strong performance-based metrics and results-oriented mindset
  • Experience with case management software is a plus
  • Ability to work weekends and meet goals and deadlines

 

Compensation Package:

We offer a competitive salary range of $55,000-$65,000 per year, based on experience, as well as a comprehensive benefits package including medical, dental, and vision insurance, 401(k) plan, catered lunches, complimentary parking, paid time off, and more. If you are a motivated individual with excellent communication skills and a passion for the legal industry, we encourage you to apply.



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