Senior Intake Coordinator
3 days ago
About the Role
We are seeking a skilled Intake Supervisor to join our expanding call center team in Houston. This full-time position will support the Intake Director, both remotely and in the office.
To excel in this role, candidates should possess excellent communication skills, strong organizational skills, and a professional appearance. They should also be able to thrive under pressure while managing department needs, under the supervision of the department manager, and be charismatic.
Key Responsibilities
- Leading and managing a team of professionals
- Developing and implementing policies and procedures
- Providing coaching, direction, and leadership to employees
- Analyzing operational statistics and reporting trends
Requirements
- Personal Injury legal experience: 2+ years (Preferred)
- Mass Tort legal experience: 2+ years (Preferred)
- Strong communication skills and ability to handle multiple priorities
- Leadership skills and time management
Benefits
The estimated annual salary for this position is $45,000 – $55,000, based on experience. Our comprehensive benefits package includes competitive compensation, opportunities for growth, and a supportive work environment.
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