Senior Intake Coordinator

3 days ago


Houston, Texas, United States D Miller & Associates PLLC Full time

About the Role

We are seeking a skilled Intake Supervisor to join our expanding call center team in Houston. This full-time position will support the Intake Director, both remotely and in the office.

To excel in this role, candidates should possess excellent communication skills, strong organizational skills, and a professional appearance. They should also be able to thrive under pressure while managing department needs, under the supervision of the department manager, and be charismatic.

Key Responsibilities

  • Leading and managing a team of professionals
  • Developing and implementing policies and procedures
  • Providing coaching, direction, and leadership to employees
  • Analyzing operational statistics and reporting trends

Requirements

  • Personal Injury legal experience: 2+ years (Preferred)
  • Mass Tort legal experience: 2+ years (Preferred)
  • Strong communication skills and ability to handle multiple priorities
  • Leadership skills and time management

Benefits

The estimated annual salary for this position is $45,000 – $55,000, based on experience. Our comprehensive benefits package includes competitive compensation, opportunities for growth, and a supportive work environment.



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