Aviation Repair Analyst
2 weeks ago
At Genpact, we embrace a startup mindset with over 115,000 inquisitive and daring individuals. Our expertise allows us to engage deeply with some of the world’s leading brands while enjoying the journey. We are seeking innovative thinkers who view the world through a unique lens and are courageous enough to reshape it. Join us in this transformative journey.
We invite applications for the position of Repair Operations Analyst.
Location: Cincinnati, Ohio
Key Responsibilities
- Maintain the readiness level for repairs and monitor expected benefit dates, ensuring general upkeep.
- Conduct regular updates to guarantee data accuracy and completeness.
- Collaborate with the IT support team to resolve any system-related challenges.
- Assist cross-functional teams in addressing data discrepancies caused by applications.
- Establish and manage metrics, reporting through digital tools, dashboards, and various communication platforms.
- Oversee the preparation of weekly and monthly KPI status reports.
- Provide support in repair industrialization, manufacturing engineering, and basic troubleshooting processes as needed.
- Ensure the accuracy of repair directories and submissions to repair shops and the marketing catalog team.
Qualifications
Minimum Requirements
- Bachelor's degree in engineering or business from an accredited institution.
- 3-4 years of experience in the Aviation or Engineering sectors.
- Strong quantitative and analytical capabilities.
- Excellent oral and written communication skills, with a focus on building customer relationships and strong interpersonal and leadership abilities.
Preferred Qualifications
- Demonstrated business acumen and analytical proficiency.
- Proven ability to lead, mentor, and influence both customers and peers.
- Ability to multitask effectively in a dynamic environment.
Genpact is an Equal Opportunity Employer, considering applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws. We are committed to fostering a vibrant work environment that values diversity, inclusion, respect, integrity, customer focus, and innovation.
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