Equipment Service Manager

5 days ago


Greeley, Colorado, United States 21st Century Equipment Full time
About This Role

We are seeking a highly skilled and experienced Service Advisor to join our team at 21st Century Equipment LLC. As a critical member of our service department, you will play a key role in ensuring the highest level of customer satisfaction while minimizing expenses.

Your Responsibilities
  • Supervise and manage the service department, overseeing equipment repairs and maintenance.
  • Process work orders, manage technician performance, and monitor MST usage.
  • Develop strategies to maximize customer satisfaction and minimize expenses.
  • Facilitate open communication within the service department and ensure that all work meets our high standards.
  • Monitor and analyze financial data to optimize returns on investments.
Requirements
  • 3+ years of experience in a John Deere service department operations role.
  • Working knowledge of standard job pricing, commission-based compensation, and basic service department financial principles.
  • Basic accounting skills and proficiency in Microsoft Office applications.
  • Excellent communication, attention to detail, and organizational abilities.
  • Team spirit and ability to motivate others.
  • Ability to lift 50 pounds and work in a fast-paced environment.
About Us

21st Century Equipment LLC has been a leading provider of agricultural solutions since 1996. Our vision is to empower farmers with cutting-edge equipment and innovative solutions. We value integrity, accountability, and teamwork, and believe in the long-term future of production agriculture.

We offer comprehensive benefits, opportunities for growth, and a supportive work environment that embraces change and rewards achievement. If you are passionate about the agricultural industry and possess a solid understanding of equipment service and maintenance, we encourage you to apply for this exciting opportunity.



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