Road Service Manager

24 hours ago


Greeley, Colorado, United States JBS Carriers Full time
Job Summary

We are seeking a highly skilled and experienced Road Service Manager to join our team at JBS Carriers, Inc. The successful candidate will be responsible for overseeing the day-to-day activities of the breakdown/warranty department and ensuring the timely repair of road repairs and breakdowns.

Key Responsibilities
  • Departmental Oversight: Supervise and manage the breakdown/warranty department, including work schedules, productivity scorecards, and warranty recovery goals.
  • Repair Data Management: Enter repair data, verify, and monitor parts and repair orders in maintenance software.
  • Vendor Relationships: Establish and maintain good vendor relationships to ensure efficient and effective repair services.
  • DOT Inspections: Reconcile DOT roadside inspections and ensure compliance with regulations.
  • After-Hours Support: Provide after-hours breakdown, scheduling, and reconciliation services.
  • Team Management: Supervise and manage a team of technicians and drivers, ensuring excellent working relationships and effective communication.
  • Warranty Recovery: Recover warranty costs associated with repairs and ensure timely reimbursement.
Requirements
  • Communication Skills: Possess excellent verbal and written communication skills to effectively interact with vendors, technicians, and drivers.
  • Problem-Solving: Demonstrate strong problem-solving skills to resolve complex issues and ensure timely repairs.
  • Technical Knowledge: Have a strong understanding of commercial vehicles, including class 8 tractors and trailers, and possess mechanical knowledge of tractors and trailers.
  • Computer Skills: Possess excellent computer skills, including proficiency in maintenance software and other relevant systems.
  • Leadership: Demonstrate leadership skills, including the ability to manage a team, prioritize tasks, and meet deadlines.
Benefits
  • Competitive Salary: Offer a competitive salary range of $55,000.00 to $60,000.00 annually.
  • Benefits Package: Provide a comprehensive benefits package, including vision, medical, and dental coverage, paid time off, and a 401(k) plan with company match.
  • Professional Development: Offer opportunities for professional development, including training and education programs.


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