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Equipment Service Consultant
2 months ago
If you have a passion for the agricultural sector and expertise in machinery maintenance, consider advancing your career as a full-time Service Advisor with 21st Century Equipment LLC. In this pivotal role within our service department, you will inspire your team to achieve excellence.
As the main liaison for clients seeking equipment repairs and upkeep, you will earn a competitive salary ranging from $55,000 - $65,000/year. Additionally, you will enjoy a comprehensive benefits package that includes:
- A 401(k) plan with company contributions
- Profit-sharing opportunities
- Health, dental, vision, and life insurance coverage
- Health Savings Account (HSA) and Flexible Spending Account (FSA)
- Parental leave benefits
- Paid Time Off (up to 24 days annually)
- 8 paid holidays each year
- Membership in the Deere Employee Credit Union
- Discounts on personal cell phone plans with Viaero or Verizon
- Access to TapCheck for same-day pay
ROLE OVERVIEW:
In this essential position, you will oversee daily operations within our service department, developing strategies to enhance customer satisfaction while controlling costs. You will diligently process work orders, assess technician performance, monitor service management tool usage, and assist in supervising equipment repairs. Fostering open communication within the service team is crucial, ensuring that all tasks adhere to our high-quality standards. Your primary objectives will be to optimize investment returns and deliver outstanding service that encourages client loyalty.
QUALIFICATIONS:
- A minimum of 3 years of experience in John Deere service department operations
- Familiarity with standard job pricing, commission structures, and fundamental financial principles in service departments
- Basic accounting knowledge
- Strong communication skills, attention to detail, and organizational capabilities
- A collaborative spirit with the ability to motivate team members
- Proficiency in computer applications, including Microsoft Office, and the capacity to lift up to 50 pounds
ABOUT 21ST CENTURY EQUIPMENT LLC:
Since its inception, 21st Century Equipment LLC has been dedicated to empowering farmers with state-of-the-art agricultural machinery and innovative solutions. Our mission is to be the premier provider of agricultural solutions, fueled by our team's creativity and entrepreneurial mindset. We uphold values of integrity, accountability, and teamwork, committed to the sustainable future of production agriculture. Our employees benefit from extensive perks, opportunities for professional growth, and a nurturing work environment that embraces innovation and rewards success. By contributing to our meaningful mission, employees can enjoy a fulfilling and positive workplace.