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Equipment Service Consultant

2 months ago

Greeley, Colorado, United States 21st Century Equipment Full time

If you have a passion for the agricultural sector and expertise in machinery maintenance, consider a rewarding career as a full-time Equipment Service Consultant with 21st Century Equipment LLC. In this vital role within our service division, you will inspire your team to excel.

As the main liaison for clients seeking equipment repairs and upkeep, you will earn a competitive salary of $55,000 - $65,000/year. Additionally, you will enjoy comprehensive benefits and perks such as:

  • A 401(k) plan with company contributions
  • Profit-sharing opportunities
  • Health, dental, vision, and life insurance coverage
  • Health Savings Account (HSA) and Flexible Spending Account (FSA)
  • Parental leave policies
  • Paid Time Off (up to 24 days annually)
  • 8 designated holidays
  • Membership in the Deere Employee Credit Union
  • Discounts on personal cell phone plans with Viaero or Verizon
  • Access to TapCheck for same-day pay

ROLE OVERVIEW:

In this position, you will play a crucial role in our daily operations by overseeing the service department and developing strategies to enhance customer satisfaction while controlling costs. You will diligently process work orders, evaluate technician performance, monitor service metrics, and assist in managing equipment repairs. Fostering open communication within the service team is essential, ensuring that all tasks adhere to our high-quality standards. Your primary objectives will be to optimize returns on investments and deliver exceptional service that encourages client loyalty.

QUALIFICATIONS:

  • A minimum of 3 years of experience in John Deere service department operations
  • Familiarity with standard job pricing, commission structures, and basic financial principles relevant to service departments
  • Basic accounting knowledge
  • Strong communication skills, attention to detail, and organizational capabilities
  • A collaborative spirit and the ability to motivate team members
  • Proficiency in computer applications, including Microsoft Office, and the capability to lift up to 50 pounds

ABOUT US:

Since our inception in 1996, 21st Century Equipment LLC has been dedicated to empowering farmers with state-of-the-art agricultural machinery and innovative solutions. Our mission is to become the premier provider of agricultural solutions, fueled by our team's creativity and entrepreneurial drive. We uphold values of integrity, accountability, and teamwork, committed to the sustainable future of production agriculture. Our employees benefit from extensive perks, growth opportunities, and a supportive work culture that embraces innovation and rewards success. Join us in our mission to simplify farming and foster success while enjoying a fulfilling and positive work environment.