Sales Support Representative

1 day ago


Rockville, Maryland, United States Ferguson Enterprises Full time
Job Opportunity:

Ferguson Enterprises, LLC. is seeking a motivated and detail-oriented Sales Support Representative to join our team. As a Sales Support Representative, you will play a vital role in ensuring our customers' needs are met by providing exceptional administrative support to our Outside Sales and Showroom Consultants.

Responsibilities:

• Assist in multiple behind-the-scenes sales functions, including answering sales calls for general information, addressing and resolving customer concerns or questions, and helping customers by recommending the best products and solutions to support their needs.

• Present job quotes and provide accurate pricing and inventory information to customers.

• Utilize Salesforce and phone system effectively to manage customer interactions and sales processes.

Requirements:

• 0-3 years of sales and/or customer service experience preferred.

• Knowledge of plumbing fixtures, lighting, and appliances or the ability to quickly learn these product lines.

• A desire to learn with a drive to succeed and a passion for collaboration and customer service.

• Ability to build long-lasting relationships while balancing business and customer needs.

• Drive to act and respond quickly to customer needs and make decisions in a timely manner.

• General digital literacy, including Microsoft Office, and strong written and verbal communication skills.

What We Offer:

Ferguson Enterprises, LLC. is an equal opportunity employer and offers a competitive benefits package, including health, dental, vision, paid time off, life insurance, and a 401(k) with a company match. We also offer additional meaningful and inclusive enhancements, such as mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities, and more.

Pay Range:

$34.39 - $39.00 per hour, estimated monthly ranges displayed. This role is bonus or incentive plan eligible. Ferguson complies with all wage regulations, and the starting wage may be higher in certain locations based on local or state wage requirements.

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