Customer Relations Specialist

2 weeks ago


Romulus, Michigan, United States Advatix Full time
Overview of the Client Services Representative Position

Advatix, Inc. is actively seeking a dedicated Client Services Representative to enhance our client relations team. This position will report directly to the Client Services Manager and will involve overseeing a diverse portfolio of clients, ranging from major accounts to smaller partnerships.

Key Responsibilities
  • Ensure fulfillment of all client service commitments
  • Serve as an advocate for clients, offering insights on project implementation
  • Assist with client onboarding processes as needed
  • Identify and pursue opportunities for increasing revenue
  • Proactively manage potential client health concerns
  • Verify the accuracy of invoices
  • Carry out additional responsibilities as assigned
Required Skills & Qualifications
  • Bachelor's degree or equivalent professional experience in business
  • Exceptional skills in building and maintaining relationships
  • Demonstrated success in achieving relationship management objectives
  • Strong judgment and decision-making capabilities
  • Ability to handle multiple tasks and meet deadlines effectively
  • Self-motivated with a collaborative approach
  • Detail-oriented analytical thinker
  • Proficient in MS Office and quick to adapt to new technologies
  • Comfortable with interpreting contracts and legal documents
  • Willingness to travel up to 5% as required

At Advatix, Inc., we embrace diversity and are committed to fostering an inclusive work environment where all qualified candidates are encouraged to explore opportunities with us. We are proud to be an Equal Employment Opportunity Company.



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