Customer Support Specialist

2 weeks ago


Romulus, Michigan, United States Advatix Full time
Overview of the Client Services Representative Position

Advatix, Inc. is actively seeking a dedicated Client Services Representative to enhance our client relations team. This position will report directly to the Client Services Manager and will be tasked with overseeing both major and minor client accounts.

Key Responsibilities
  • Fulfill all client service commitments effectively
  • Serve as an advocate for clients, offering insights on project implementation
  • Assist with client onboarding processes according to specified requirements
  • Recognize and pursue opportunities for revenue enhancement
  • Proactively manage potential client health issues
  • Verify the accuracy of invoices
  • Carry out additional responsibilities as assigned
Required Skills & Qualifications
  • Bachelor's degree or equivalent professional experience in business
  • Exceptional skills in building and maintaining relationships
  • Demonstrated success in achieving relationship management objectives
  • Strong judgment and decision-making capabilities
  • Ability to handle multiple tasks and meet deadlines
  • Self-motivated with a collaborative approach
  • Detail-oriented analytical thinker
  • Proficient in MS Office and adaptable to new technologies
  • Comfortable with interpreting contracts and legal documentation
  • Willingness to travel up to 5% as needed

At Advatix, Inc., we celebrate diversity and are committed to fostering an inclusive workplace where all qualified individuals are encouraged to explore opportunities.



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