Customer Service Specialist

1 week ago


Union, New Jersey, United States DERMATOLOGY ASSOCIATES OF CENT NJ Full time
Position Overview: Front Desk Representative

We are seeking a dedicated and personable Front Desk Representative to enhance our team at Dermatology Associates of Cent NJ. This role is crucial as you will be the initial point of interaction for our patients. Your responsibilities will include welcoming visitors, managing appointment schedules, handling incoming calls, and assisting with billing processes. The ideal candidate will possess a friendly demeanor, excellent communication abilities, and the capacity to manage multiple tasks efficiently.

Key Responsibilities:
  • Greet patients warmly and ensure a positive experience
  • Coordinate appointment scheduling and respond to phone inquiries
  • Assist patients with necessary documentation and maintain an organized front desk area
  • Provide outstanding customer service and support during patient visits
Required Qualifications:
  • Prior experience in a receptionist or customer service role is advantageous
  • Strong communication skills with a commitment to patient care
  • Ability to thrive in a fast-paced environment while maintaining a positive attitude
  • Familiarity with computer systems and scheduling software
  • Excellent organizational skills and ability to multitask effectively


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