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Client Support Specialist

2 months ago

Union, New Jersey, United States LIFESTATION INC Full time
LifeStation Client Support Specialist

LifeStation is a prominent provider of medical alert monitoring and telehealth technology services across the United States. We are currently in search of a Client Support Specialist to enhance our operations.

Compensation: $37,000 + eligibility for overtime - PAID WEEKLY

Work Schedule: 12:30 pm - 9:00 pm with one Sunday and one weekday off.

Employment Type: FULL TIME and IN-OFFICE position

If you have a genuine desire to positively impact the lives of others and take pleasure in assisting individuals, this position is tailored for you. As a Client Support Specialist at LifeStation, you will serve as a reassuring voice for our clients and their families, guiding them towards suitable solutions while delivering exceptional customer service.

Key Responsibilities:

  • Assist clients and their families
  • Address customer inquiries and concerns
  • Enhance a customer's experience
  • Operate in a dynamic call center environment
  • Exhibit outstanding written and verbal communication skills

Qualifications:

  • Strong commitment to helping others
  • Minimum of 2 years in customer service
  • Proficient in using computer technology
  • Familiarity with CRM systems is advantageous
  • High school diploma or GED required
  • Reliable transportation is necessary

We provide a competitive salary and a comprehensive benefits package, which includes paid time off, health/dental/vision insurance, a 401k plan, and paid training. LifeStation is an Equal Opportunity Employer, ensuring equal employment opportunities for all employees and applicants.