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Executive Director of Business Dining Operations
2 months ago
As a General Manager with Compass Group USA, you will oversee the operations of up to three boutique-style restaurants in a business dining environment. Your primary responsibility will be to maintain excellent relationships with employees, guests, and clients, as well as other departments within the operation.
Key Responsibilities:- Manage up to three restaurants, ensuring seamless day-to-day operations and maintaining high-quality standards.
- Develop and implement strategies to promote the professional growth and development of the entire team.
- Cultivate strong interdepartmental relations and integrate the dining service department with the facility plan of operations.
- Participate in employee meetings, reviews, and training programs to ensure compliance with company policies and procedures.
- Manage financial acumen for all areas, including financial reporting, sales reports, P&L reports, writing and adhering to annual budgets, and cash handling.
- Analyze and craft trends for financial data to inform business decisions.
- Manage purchasing and inventory controls to maintain optimal food costs.
- Plan menus in consultation with chefs to ensure menu offerings meet client and guest expectations.
- Ensure knowledge of HACCP controls, proper storage, and use of food to maintain a safe and healthy environment.
- Bachelor's degree or equivalent professional experience.
- Corporate dining experience is a plus.
- Catering experience preferred.
- Eight to ten years of upscale food service experience, including six years at the management level.
- Experience in personnel management, including hiring, supervision, evaluation, and succession planning.
- Proven track record of achieving company goals in compliance with company/client policies and procedures.
- Excellent leadership and organizational skills, with attention to detail.
- Supervisory, scheduling, training, and coaching skills.
- Effective problem-solving and conflict management skills.
- Ability to multi-task and stay on task with constant interruptions.
- Experience in food purchasing, food costs, and inventory control.
- Ability to create budgets, flash reports, financial targets, and forecasts.
- Knowledge of HACCP controls and proper storage and use of food.
- Excellent knowledge of Microsoft Office: Word, Excel, and PowerPoint.
- ServSafe or Department of Health certification a plus.