Frictionless Operations Director

5 days ago


Irvine, California, United States AWM, Inc. Full time
Frictionless Director of Operations

AWM Smart Shelf is revolutionizing retail and industrial supply by seeking a talented Frictionless Director of Operations to drive the coordination of operations for our cashierless-shopping solution, AWM FrictionlessTM.

Key Responsibilities
  • Oversee the execution of production, installation, maintenance, and feature release cycles for AWM FrictionlessTM.
  • Develop and manage dynamic timelines, ensuring seamless communication among teams.
  • Collaborate with Development, Install, Manufacturing, QA, Account Managers, and Sales teams to gather information and share updates.
  • Ensure checklists are executed and outstanding tasks are followed up on.
  • Monitor health metrics, track issues, and ensure their resolution.
Requirements
  • Hybrid role, requiring in-office and remote work, with travel to Santa Ana and Aliso Viejo offices as needed.
  • Ability to work east coast hours (6a PT start time).
  • On-call and reachable at off-hours.
  • Strong attention to detail, communication, and project management skills.
Nice to Have
  • Experience in operations for technology-driven environments.
  • Scaling operations experience.
  • Proficiency in project management software and communication tools.
What We Offer
  • A dynamic environment where you can make a real impact.
  • Paid vacation and sick time.
  • Health benefits.
  • Opportunity for growth.
  • 401k plan.
  • Potential for employee stock option plan participation.


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