Customer Delivery Manager
3 weeks ago
We are seeking a highly skilled Customer Delivery Manager to join our fast-growing Delivery organization. As a key member of the team, you will be responsible for consulting our clients on how to best configure and leverage ZoomInfo solutions to meet their unique business requirements.
Key Responsibilities- Become a ZoomInfo Marketing expert and leverage that knowledge to the benefit of our clients
- Solve complex client problems leveraging ZoomInfo technology
- Maintain your own book of high-complexity, high-value client engagements
- Provide recommendations and best practices to our Marketing Platform clients based on industry and product-focused knowledge
- Create and maintain deliverables such as recommended strategy presentations, project plans, and recommended media spend to add scale and consistency across the organization
- Contribute to goal setting for the Delivery team aligned with the MBOs and company priorities established by the Executive Leadership Team
- Drive procedural standardization, accelerate delivery, and identify revenue growth opportunities through service delivery innovation
- Extensive knowledge of the digital advertising space and experience in an ad ops/ad strategy/campaign management role
- 3-6 years of professional experience with at least 1 year in a SaaS, delivery, or professional services environment
- Passion for customer service
- Knowledgeable in leveraging DSPs and the value prop for clients
- High level of business acumen and ability to analyze business requirements and implement fit-for-purpose solutions
- Proven ability to manage cross-functional projects
- Client-facing experience, preferably in the strategic and/or enterprise space
- Strong communication skills - oral, written, and visual
- Strong attention to detail and organizational skills
ZoomInfo (NASDAQ: ZI) is the trusted go-to-market platform for businesses to find, acquire, and grow their customers. It delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use ZoomInfo to increase efficiency, consolidate technology stacks, and align their sales and marketing teams - all in one platform.
We are proud to be an Equal Opportunity Employer and consider qualified candidates with criminal histories, consistent with legal requirements.
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Customer Success Manager II
3 weeks ago
Waltham, Massachusetts, United States ZoomInfo Technologies LLC Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at ZoomInfo Technologies LLC. As a key member of our Customer Success organization, you will be responsible for driving client success and delivering exceptional results.Key Responsibilities:Become a subject matter expert in ZoomInfo's marketing solutions and leverage...
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Senior Customer Success Manager
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Delivery Driver
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Customer Service Representative
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Customer Service Representative
1 month ago
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Customer Success Manager
3 weeks ago
Waltham, Massachusetts, United States allego Full time{"title": "Customer Success Manager", "description": "Transform Customer Outcomes with AllegoAllego is a pioneering SaaS technology company that empowers sales teams with the skills and knowledge needed to excel in every selling situation. As a Customer Success Manager, you will play a pivotal role in driving customer growth and satisfaction.Key...
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Customer Success Manager
1 month ago
Waltham, Massachusetts, United States Rocket Software Full timeCustomer Success ManagerWe are seeking a highly motivated and customer-centric individual to join our Customer Success Management team as a Customer Success Manager. As a key member of our team, you will play a crucial role in engaging with our customers to ensure they are getting the maximum value from their Rocket investments.Key Responsibilities:Research...
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Customer Success Manager
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Waltham, Massachusetts, United States Rocket Software Full timeCustomer Success ManagerWe are seeking a highly motivated and customer-centric Customer Success Manager to join our team at Rocket Software. As a key member of our Customer Success Management team, you will play a crucial role in engaging with our customers to ensure they are getting the maximum value from their Rocket investments.Key...
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Customer Experience Manager
2 weeks ago
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Customer Success Manager
12 hours ago
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Customer Service Manager
7 days ago
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Customer Success Manager
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Customer Experience Manager
2 weeks ago
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Customer Service Representative
1 month ago
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Manager, Community and Customer Services
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Senior Customer Success Manager
1 month ago
Waltham, Massachusetts, United States Rocket Software Full timeAbout the RoleWe are seeking an experienced Customer Success Manager to join our team at Rocket Software. As a key member of our Customer Success organization, you will be responsible for ensuring the long-term success of our customers by delivering exceptional customer experiences.Key ResponsibilitiesDevelop and execute customer success plans to drive...
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Senior Customer Success Manager
3 weeks ago
Waltham, Massachusetts, United States Rocket Software Full timeJob DescriptionRocket Software is seeking a highly skilled and experienced Senior Customer Success Manager to join our team. As a key member of our Customer Success organization, you will be responsible for ensuring the long-term success of our customers by delivering exceptional customer experiences and driving customer satisfaction.Key...
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Customer Success Manager II
3 weeks ago
Waltham, Massachusetts, United States ZoomInfo Technologies LLC Full timeJob DescriptionAt ZoomInfo, we foster a culture of innovation, teamwork, and accountability. We value your proactive, results-driven attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo.We are growing and looking to add talented and passionate individuals to our Customer Success team....
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Delivery Driver
4 weeks ago
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Customer Service Representative
7 days ago
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