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Customer Experience Manager
2 weeks ago
We are seeking a highly skilled Customer Experience Manager to join our team at ZoomInfo Technologies LLC. As a key member of our Customer Engagement team, you will be responsible for driving customer adoption and engagement through strategic marketing initiatives.
Key Responsibilities:- Develop and execute customer experience strategies to drive customer adoption and engagement
- Collaborate with cross-functional teams to identify customer pain points and develop solutions
- Design and implement customer communication campaigns to drive customer engagement and retention
- Monitor and analyze customer data to inform marketing strategies and optimize customer experience
- Stay up-to-date with industry trends and best practices in customer experience and marketing
- Bachelor's degree in Marketing, Business, or related field
- 8+ years of experience in customer experience, marketing, or related field
- Proven track record of developing and executing successful customer experience strategies
- Strong analytical and problem-solving skills
- Excellent communication and project management skills
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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Customer Experience Manager
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3 weeks ago
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