Customer Engagement Representative
2 weeks ago
Position Title: Customer Service Representative - Mikegabriel Team Member
Location: Novi, MI
Employment Type: Full Time
Overview:
Mikegabriel is seeking a dedicated professional to join our dynamic team as a Customer Service Representative. We are looking for an enthusiastic individual who is passionate about fostering customer relationships and enhancing our service delivery. If you are a proactive self-starter who excels in a fast-paced environment, this role offers a fulfilling career path with significant income and growth opportunities.
Key Responsibilities:
- Build and maintain strong customer relationships, ensuring follow-up as necessary.
- Deliver prompt, accurate, and friendly service to our clients.
- Assist customers with inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
- Utilize a customer-centric approach to educate clients about their insurance choices.
As a Team Member, you will enjoy:
- Competitive hourly compensation
- Paid time off, including vacation and personal/sick days
- Valuable industry experience
- Opportunities for professional growth and advancement within our organization
Qualifications:
- Exceptional communication skills, both written and verbal
- Strong interpersonal skills and a people-oriented mindset
- Self-motivated and detail-oriented
- Proactive problem-solving abilities
- Commitment to delivering outstanding customer service
- Able to work collaboratively within a team
- Ability to connect effectively with clients
- Must be able to obtain Property and Casualty license
- Must be able to obtain Life and Health license
If you envision yourself thriving in this role, we encourage you to submit your application. We will provide further details regarding the next steps in the interview process.
Compensation: $30,000 - $50,000 annually
At Mikegabriel, our mission is to assist individuals in managing everyday risks, recovering from unforeseen events, and achieving their aspirations. We cater to our clients' insurance and financial service needs, including Auto, Home, Life, Business, College Planning, Health, and Renters Insurance.
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