Customer Engagement Representative

2 weeks ago


Novi, Michigan, United States Mikegabriel Full time

Position Title: Customer Service Representative - Mikegabriel Team Member

Location: Novi, MI

Employment Type: Full Time

Overview:

Mikegabriel is seeking a dedicated professional to join our dynamic team as a Customer Service Representative. We are looking for an enthusiastic individual who is passionate about fostering customer relationships and enhancing our service delivery. If you are a proactive self-starter who excels in a fast-paced environment, this role offers a fulfilling career path with significant income and growth opportunities.

Key Responsibilities:

  1. Build and maintain strong customer relationships, ensuring follow-up as necessary.
  2. Deliver prompt, accurate, and friendly service to our clients.
  3. Assist customers with inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  4. Utilize a customer-centric approach to educate clients about their insurance choices.

As a Team Member, you will enjoy:

  • Competitive hourly compensation
  • Paid time off, including vacation and personal/sick days
  • Valuable industry experience
  • Opportunities for professional growth and advancement within our organization

Qualifications:

  • Exceptional communication skills, both written and verbal
  • Strong interpersonal skills and a people-oriented mindset
  • Self-motivated and detail-oriented
  • Proactive problem-solving abilities
  • Commitment to delivering outstanding customer service
  • Able to work collaboratively within a team
  • Ability to connect effectively with clients
  • Must be able to obtain Property and Casualty license
  • Must be able to obtain Life and Health license

If you envision yourself thriving in this role, we encourage you to submit your application. We will provide further details regarding the next steps in the interview process.

Compensation: $30,000 - $50,000 annually

At Mikegabriel, our mission is to assist individuals in managing everyday risks, recovering from unforeseen events, and achieving their aspirations. We cater to our clients' insurance and financial service needs, including Auto, Home, Life, Business, College Planning, Health, and Renters Insurance.



  • Novi, Michigan, United States Wild Bill's Tobacco Full time

    Job Type: Full-time, Part-timeDescription:Join Our Team at Wild Bill's Tobacco!Sign-On Bonus AvailableAre you seeking a vibrant and enjoyable workplace? Do you aspire to have a career that keeps you inspired and eager to come to work? If so, Wild Bill's Tobacco is the ideal place for you. As the second largest tobacco and vape retailer in the country, we are...


  • Novi, Michigan, United States Alex and Ani Full time

    Retail Sales RepresentativeGreet customers warmly and deliver outstanding serviceEncourage a positive atmosphere within the storeStay informed about product offerings and featuresProcess transactions accurately and ensure cash drawers are balancedHighlight promotions and special deals to customersAssist customers with inquiries and product exchangesRelay...


  • Novi, Michigan, United States Best Buy Full time

    Job Overview As a Customer Engagement Specialist, you will manage incoming customer inquiries related to device activations, providing clear and informative responses to enhance customer satisfaction with Best Buy Health. Your role will involve recommending suitable products, plans, and additional services that can significantly benefit our customers. A...


  • Novi, Michigan, United States Quality Choice | CDMA Full time

    Job Description**About Quality Choice | CDMA**We are a privately held wholesaler with a rich history, providing high-quality health, beauty, and wellness products to our customers. Our mission is to deliver exceptional customer support and help our customers grow their businesses.Job SummaryWe are seeking a highly motivated and customer-focused individual to...


  • Novi, Michigan, United States Chick-fil-A Full time

    Exciting Opportunity at Chick-fil-AWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.About Us:We are a leader in the quick-service restaurant...


  • Novi, Michigan, United States The Sherwin-Williams Company Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key ResponsibilitiesProvide...


  • Novi, Michigan, United States Hollister Co. Stores Full time

    Position OverviewThe Hollister Sales Associate is an enthusiastic team member who excels in delivering exceptional customer service. This individual is approachable, stylish, and eager to assist customers, ensuring that their needs are met with genuine care. They maintain a strong awareness of the store atmosphere, fostering a welcoming environment that...


  • Novi, Michigan, United States Lands' End Full time

    Retail Sales RepresentativeA Retail Sales Representative role at Lands' End entails delivering outstanding customer service while engaging with clients in a friendly and professional manner. This position demands a deep understanding of products, advanced sales techniques, and adherence to store and visual merchandising standards. The role is part-time,...


  • Novi, Michigan, United States Feldman Kia of Novi Full time

    Job SummaryFeldman Kia of Novi is seeking a highly motivated and results-driven Sales Representative to join our team. As a Sales Representative, you will be responsible for greeting and guiding clients as they appear on the lot, engaging in conversation to understand their needs, and assisting them in identifying the right vehicle to fulfill their wants and...


  • Novi, Michigan, United States Rockler Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, assisting customers with their woodworking needs, and maintaining a clean and organized store environment.Key...


  • Novi, Michigan, United States Feldman Kia of Novi Full time

    About Feldman Kia of NoviFeldman Kia of Novi is a leading automotive dealership seeking a highly motivated and results-driven Sales Representative to join our team. As a Sales Representative, you will play a critical role in driving sales growth and delivering exceptional customer experiences.Key Responsibilities:Client Engagement: Greet and guide clients as...


  • Novi, Michigan, United States Star Cutter Company Full time

    About the RoleStar Cutter Company is a family-owned, globally recognized, manufacturer of custom round tools and hobs. We are seeking a Customer Service Representative to support our sales department, ensuring our customer needs are met.Key ResponsibilitiesCustomer Engagement: Engage with current and potential customers to meet their needs professionally and...


  • Novi, Michigan, United States Star Cutter Company Full time

    About the RoleStar Cutter Company is a family-owned, globally recognized, manufacturer of custom round tools and hobs. We are seeking a Customer Service Representative to support our sales department, ensuring our customer needs are met.Key ResponsibilitiesCustomer Engagement: Engage with current and potential customers to meet their needs professionally and...


  • Novi, Michigan, United States Singh Development Company Full time

    Position Overview: Pro Shop AttendantThe Pro Shop Attendant plays a vital role in delivering outstanding service to patrons of the golf course. This position involves a variety of responsibilities aimed at enhancing the customer experience.Primary Duties:Managing tee time reservations and processing greens feesAddressing customer inquiries and resolving...


  • Novi, Michigan, United States Terri Anderson-Berger - State Farm Agent Full time

    Job Description**About the Role**We are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in providing exceptional service to our customers and helping them achieve their goals.Key Responsibilities:Provide prompt,...


  • Novi, Michigan, United States MSUFCU Full time

    Become a Financial Services Representative at MSUFCUAs a vital member of our organization, you will deliver outstanding service to our members by addressing their financial requirements. We seek individuals who are dedicated to customer satisfaction, meticulous in their work, and enthusiastic about advancing their careers within our institution.Key...


  • Novi, Michigan, United States MSUFCU Full time

    Become a Financial Services Representative at MSUFCUAs a key member of our organization, you will deliver outstanding service to our members by addressing their financial requirements. We seek individuals who are dedicated to customer satisfaction, possess keen attention to detail, and are motivated to advance their careers within our institution.Key...


  • Novi, Michigan, United States Planet Fitness Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Planet Fitness. As a key member of our staff, you will be responsible for providing exceptional service to our members, prospective members, and guests, ensuring an outstanding "Judgement Free" experience.Key...


  • Novi, Michigan, United States Planet Fitness Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Planet Fitness. As a key member of our staff, you will be responsible for providing exceptional service to our members, prospective members, and guests, ensuring an outstanding experience at our facilities.Key...


  • Novi, Michigan, United States PTSolutions Full time

    Job DescriptionPTSolutions, a leading industrial tools distributor, is seeking a skilled Customer Service Representative to join our team. As a liaison between external and internal parties, you will provide product information, answer questions, and resolve issues with accuracy and efficiency.Key Responsibilities:Process customer orders, changes, and...