Tenant Relations Specialist

2 weeks ago

San Diego, California, United States Alexandria Real Estate Equities Full time

Tenant Relations Specialist (Hybrid)

Location: San Diego, CA

Job Function: Asset Services

Employment Status: Regular, Full-Time, Non-Exempt

Are you prepared to elevate your professional journey? As an essential member of our Asset Services team, you will play a pivotal role in ensuring the success of our tenants and their innovative pursuits by delivering exceptional support services, collaborating with our facilities team, and engaging with building personnel and other key stakeholders.

Key Responsibilities:

  • Serve as the primary point of contact for tenants, providing on-site and direct support.
  • Facilitate daily operations, including the coordination of meetings, events, and tenant inquiries.
  • Maintain and update tenant and vendor contact databases.
  • Compose and distribute communication bulletins and email notifications to tenants.
  • Assist with the tenant onboarding and offboarding processes, including signage updates and access requests.
  • Help organize tenant appreciation events.
  • Oversee conference room management, including scheduling and coordinating technical support for maintenance and repairs.
  • Support the monthly accounts receivable process by reviewing billing statements for accuracy and ensuring timely distribution.
  • Act as the emergency administrator for the facility.
  • Provide assistance to the Building Engineering Team as required, addressing tenant requests for access and other needs.
  • Contribute to special projects and assignments as necessary.

Qualifications and Experience:

  • Bachelor's degree is required.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Self-driven and independent individual preferred.
  • Client-focused mindset.
  • Excellent verbal and written communication abilities.
  • Aspirations for a career in the commercial real estate sector.
  • Familiarity with property management and real estate is advantageous.
  • Experience with billing, budgeting, and facility management systems is a plus.

The anticipated salary range for this position is $65,000 to $75,000 USD annually, along with an annual discretionary bonus. This salary range is an estimate, and actual compensation may vary based on various factors, including individual qualifications, experience, education, and the Company's compensation practices.

At Alexandria, our remarkable team is our greatest asset, and we are proud to offer a comprehensive benefits package, including:

  • 100% company-paid premiums for top-tier health, dental, and vision plans for you and your family.
  • Generous 401(k) profit-sharing plan.
  • Ample paid vacation, sick leave, and holidays.
  • Paid parental leave.
  • Recognition and rewards programs.
  • Charitable gift matching.
  • Annual paid time off for volunteering.
  • Wellness and fitness incentives.
  • Opportunities for mentoring and career development.
  • Life insurance, disability plans, and an Employee Assistance Program.

Alexandria Real Estate Equities, Inc. (NYSE: ARE) is a leading life science REIT committed to making a positive impact on the world. As a pioneer in the life science real estate sector since 1994, we are the foremost owner, operator, and developer of collaborative life science campuses in key innovation locations.

The Company is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, creed, sex, gender, gender identity, gender expression, pregnancy, childbirth, breastfeeding, or related medical conditions, marital status, registered domestic partner status, family-care status, veteran status, military status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, sexual orientation, or any other category protected by applicable federal, state, or local law or ordinance.

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