Medical Scheduling Coordinator
7 days ago
About the Role: The successful candidate will be responsible for supervising contact center representatives, coordinating medical and dental scheduling, and analyzing performance metrics. You will work closely with clinic administrators and other healthcare professionals to ensure seamless communication and coordination of patient care services. Our ideal candidate will be able to think critically, solve problems effectively, and make sound decisions that prioritize patient needs. If you are passionate about delivering high-quality patient care and leading a dynamic team, we encourage you to apply
Key Responsibilities:
- Supervise Contact Center Representatives: Provide coaching, training, and support to contact center representatives to ensure they meet performance expectations.
- Coordinate Medical and Dental Scheduling: Work closely with clinic administrators and contact center representatives to ensure timely and accurate scheduling of appointments.
- Analyze Performance Metrics: Track and analyze KPIs to identify areas for improvement and implement process changes.
Benefits: Neighborcare Health offers a competitive salary range of $60,036 - $80,600, depending on experience, as well as a comprehensive benefits package including health, dental, and vision insurance, paid time off, and retirement plan matching. We are an equal opportunity employer committed to diversity, equity, and inclusion.
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Medical Scheduling Coordinator
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Medical Services Coordinator
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