Care Management Coordinator
1 month ago
At Luminis Health, we are seeking a highly skilled Care Management Assistant to join our team. As a Care Management Assistant, you will play a critical role in ensuring that patients receive the treatment and services they require. Your primary responsibility will be to interact with Care Management staff, insurance agencies, and post-acute care providers to bring all aspects of a patient's care together.
Key Responsibilities:- Assist in the referral process by transmitting patient documentation using web-based software systems.
- Prepare and distribute facility transfer packets, identifying missing documentation and initiating follow-up as needed.
- Arrange transportation for patients to facilities or home, documenting patient choice and arrangements in the electronic medical record.
- Facilitate effective exchange of information with post-acute facility liaisons, home care liaisons, and DME suppliers.
- Use problem-solving skills to avoid delays, coordinating with Care Managers, Social Workers, or other personnel as needed.
- Deliver patient notification letters, obtaining signatures and uploading them into the electronic record.
- Assist in obtaining authorizations for transition to the next level of care.
- Provide clerical and support functions to Care Management staff, promoting expeditious patient transfers and discharges.
- Establish and promote positive working relationships with Care Managers, Social Workers, and administrative staff to facilitate discharge planning.
- Bachelor's degree plus one year of related experience, or high school diploma or equivalent and three years of related work experience.
- Experience in care coordination, Care management, disease management, hospital/acute care setting, or customer service preferred.
- Knowledge of State and Local regulations, community resources, discharge planning, insurance verification, financial counseling, and/or medical billing a plus.
- Ability to communicate effectively, required.
Luminis Health offers a comprehensive benefits package, including medical, dental, and vision insurance, retirement plan, paid time off, tuition assistance benefits, employee referral bonus program, paid holidays, disability, and life/AD&D for full-time employees, wellness programs, shift differentials/OT, commitment bonus, employee assistance programs, and more.
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Patient Care Coordinator
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Veterinary Care Coordinator
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Patient Care Coordinator
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Nurse Care Specialist
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Patient Care Coordinator
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