Receptionist / Administrative CSR

2 days ago


Glendale, Arizona, United States RSI Full time
Job Summary

We are seeking a highly skilled and organized Receptionist / Administrative CSR to join our team at RSI Enterprises Inc. As the first point of contact for our guests, you will be responsible for creating a warm and welcoming experience.

Key Responsibilities
  • Manage incoming calls, ensuring each is directed to the right destination with precision and efficiency.
  • Field all incoming calls, providing swift resolution and exceptional customer service.
  • Greet and assist all visitors, making them feel at home with our hospitality.
  • Open, notate, copy, and file all incoming mail and correspondence with ninja-level speed and accuracy.
  • Retrieve, fax, notate, and file all incoming and outgoing faxes with precision and attention to detail.
  • Input new business referrals into CUBS or Excel, keeping our databases up to date and accurate.
  • Process all outgoing mail, ensuring it reaches its destination hassle-free and on time.
  • Tackle other administrative duties as dictated by the dynamic needs of the business, always delivering excellence and a positive attitude.
Requirements
  • High school diploma or GED equivalent.
  • Proficiency in the Microsoft Office suite, with a focus on Excel and CUBS.
  • Typing speed of 30 words per minute or higher.
  • Excellent communication and customer service skills, with the ability to work in a fast-paced environment.
  • Ability to maintain confidentiality and handle highly sensitive information with discretion.
What We Offer

As a Receptionist / Administrative CSR at RSI Enterprises Inc, you will have the opportunity to work in a dynamic and supportive environment, with a focus on delivering exceptional customer service and administrative support. If you are a highly organized and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.


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