Customer Service Representative

1 month ago


New Braunfels, Texas, United States El Tigre Tex Best La Lomita, Inc. Full time
Job Overview

La Lomita, Inc. is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our retail team, you will be responsible for providing exceptional service to our customers, maintaining a clean and welcoming store environment, and supporting the overall success of our business.

Key Responsibilities
  • Provide professional and friendly assistance to customers, vendors, and colleagues.
  • Operate the cash register to process sales and handle customer transactions.
  • Perform basic math functions to collect payments, make accurate change, and maintain a balanced cash drawer.
  • Follow all company policies and procedures, as well as state and federal laws related to alcohol, tobacco, and lottery sales.
  • Card customers for age-restricted products and ensure compliance with company policies.
  • Participate in regular cleaning activities to maintain a clean and orderly store, including bathrooms and fuel dispensers.
  • Assist with stocking merchandise and supporting marketing promotion efforts.
Requirements
  • Experience with professional cash handling procedures and a strong understanding of customer service principles.
  • Previous experience in a convenience store or food service environment is preferred.
  • Basic computer knowledge and proficiency with point-of-sale systems.
  • Possession of a Texas Alcohol Beverage Commission card to sell alcohol.
Competencies
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and interpersonal skills, with a strong focus on customer satisfaction.
  • High energy and a strong work ethic, with a commitment to delivering exceptional results.
Education
  • High School Diploma or Equivalent is required.

La Lomita, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive compensation package, including flexible work schedules, exceptional training, and opportunities for career advancement and development.



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