Sales Coordinator

1 week ago


San Jose, California, United States Hyatt Full time
Job Summary

We are seeking a highly organized and detail-oriented Sales Coordinator to join our team at Hyatt. As a Sales Coordinator, you will be responsible for overseeing hotel sales systems, including lead qualification, report preparation, and administrative support to the Assistant Director of Sales.

Key Responsibilities
  • Answer incoming calls and respond to guest inquiries in a timely and courteous manner.
  • Communicate with the Assistant Director of Sales to coordinate group bookings and maintain accurate records.
  • Maintain availability calendars and communicate relevant information to operations staff.
  • Handle special reservations, including VIP reservations, packages, and discounts.
  • Book and block rooms using hotel standards for Group Rooming Lists and Booking Agreements.
  • Manage contract turnover processes to ensure accurate bookings.
  • Assist with billing and report preparation as needed.
  • Host client site tours as required.
Requirements
  • High school diploma or equivalent required; experience in a hotel or related field preferred.
  • At least 3-5 years of progressive experience in a hotel or related field preferred.
  • College coursework in a related field helpful.
  • OPERA and/or Envision System preferred.
  • Strong communication and problem-solving skills.
What We Offer

Hyatt offers a competitive hourly rate of $26.50-$32.50, with opportunities for advancement in sales and events. This is a full-time position with some weekend availability required.

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.


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