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Sales Support Coordinator

2 months ago

San Jose, California, United States Supermicro Full time
About Supermicro

Supermicro is a leading provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide.

We are a Top Tier company with a strong presence in the technology industry, and we are seeking talented individuals to join our team.

Job Summary

We are looking for a Sales Support Administrator who will serve as the direct contact for our field sales team. The successful candidate will be responsible for processing orders, monitoring inventory, and following up with customers on shipment schedules and product availability.

Key Responsibilities
  • Respond to customer inquiries regarding order status, shipment schedules, and product availability.
  • Assist the sales team with data entry tasks and provide backup support as needed.
  • Work closely with production, accounting, and RMA teams to ensure timely order fulfillment and resolution of customer issues.
  • Arrange sales meetings and prepare presentations to support sales efforts.
  • Process orders, expedite orders, and assist with returns and repairs.
  • Provide product marketing information to support email blasts and other marketing activities.
  • Generate sales and forecasting reports on a monthly and quarterly basis.
Requirements
  • High School Diploma required, AA degree preferred.
  • 1-2 years' experience in the tech industry preferred.
  • Strong attention to detail and effective organizational skills.
  • Excellent communication, presentation, and negotiation skills.
  • Proven ability to effectively identify and resolve issues.
What We Offer

We offer a comprehensive benefits package and competitive salary range of $25-$32, depending on location, experience, and qualifications.

Candidates may also be eligible for bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and welcomes diversity in our employee population.