Mobile Client Services Representative
1 week ago
Traveling Administrative Coordinator
Department: Administrative Support
Location: Various Locations
About Milan Laser Hair Removal
Milan Laser Hair Removal stands as a leading provider in the laser hair removal industry, recognized for our commitment to using state-of-the-art technology and ensuring that all treatments are conducted by certified medical professionals. Our exclusive Unlimited Package guarantees lifelong results for our clients. With over 100 locations across 20 states and plans for national expansion, this is an exciting opportunity to become part of the Milan team.
Position Overview:
As we continue to grow, we are eager to welcome a full-time, Traveling Administrative Coordinator to our vibrant team. In this role, you will travel to various locations to support the local team during their Front Desk Receptionist's absence (due to vacation, FMLA, or other leaves). Your responsibilities will include warmly greeting potential and existing clients, as well as performing essential administrative tasks to assist the Sales Manager in daily operations and ongoing training initiatives.
What Our Traveling Administrative Coordinators Appreciate About Working at Milan:
- Complimentary laser hair removal treatments.
- Opportunities for skill enhancement and training others.
- Diverse career advancement pathways.
- Competitive salary along with a comprehensive benefits package.
Key Responsibilities:
- Deliver exceptional client experiences through outstanding customer service.
- Manage incoming calls for appointment scheduling and general inquiries.
- Confirm appointments, maintain client communication, and update client records.
- Assist the Sales Manager with follow-up calls to clients regarding consultations and promotions (no cold calling involved).
- Support the Sales Manager and medical staff with clinic operations, including treatment room maintenance and event assistance.
- Handle financial transactions accurately.
- Execute daily opening and closing procedures.
- Provide administrative support such as filing, photocopying, and faxing.
Qualifications:
- High school diploma or GED required; Bachelor's degree preferred.
- Must reside near a Milan Laser clinic and a major airport.
- Willingness to travel extensively (covering periods of 4-14 overnight stays).
- Excellent customer service skills are essential.
- Strong collaborative spirit and teamwork mentality.
- Flexibility for weekend shifts and travel is required.
- Exceptional written and verbal communication skills.
- Intermediate proficiency in computer skills.
- Ability to work independently and demonstrate initiative.
- Capacity to handle confidential information with discretion.
- Valid driver's license and ability to rent a vehicle.
- Physical ability to lift 20-40 pounds.
Benefits Include:
- Annual salary of $50,000.
- Medical, dental, vision, disability, and life insurance coverage available within 30 days.
- Immediate paid time off.
- Complimentary laser hair removal for you and your spouse or legal partner.
- Nine paid holidays each year.
- 401k retirement plan with employer matching.
- Opportunities for career advancement.
All prospective employees of Milan are required to successfully complete a pre-employment background check prior to employment. To excel in this role, candidates must be able to perform each essential duty satisfactorily. The qualifications listed represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Other duties may be assigned as necessary.
Equal Opportunity Employer
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