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Client Service Representative

2 months ago

Denver, Colorado, United States Blank Label Full time
About Blank Label

Blank Label is a leading custom menswear brand that aims to revolutionize the way men shop for clothing. With a mission to make custom the new standard, we strive to provide an exceptional shopping experience for every client. Our team of experts is dedicated to helping men find the perfect fit and style to enhance their confidence and self-expression.

Job Summary

We are seeking a highly skilled and customer-focused Menswear Specialist to join our team. As a key member of our sales team, you will be responsible for providing exceptional service to clients, ensuring a seamless shopping experience, and driving sales growth. If you have a passion for fashion, a keen eye for detail, and a commitment to delivering outstanding customer service, we encourage you to apply.

Key Responsibilities
  • Provide personalized service to clients, ensuring a tailored shopping experience that meets their needs and exceeds their expectations.
  • Conduct fittings and style consultations to help clients find the perfect fit and style.
  • Maintain accurate client records, including style preferences, fit preferences, sizing, and order history.
  • Proactively communicate with clients to update them on orders, new styles, and products that may interest them.
  • Collaborate with the operations team to ensure seamless execution of client orders and timely delivery.
  • Maintain a clean and presentable pattern room space to ensure a welcoming environment for clients.
Requirements
  • Minimum of high school degree required, college degree a plus.
  • Retail, office, and/or internship experience required.
  • Leadership, analytical, and interpersonal skills.
  • Engaging and welcoming personality.
  • Excellent written and communicative skills.
  • Humble attitude, eye for detail, and ability to drive results and hit goals.
  • Flexible work schedule.
  • Proficiency in Microsoft software (Word, PowerPoint, Excel) and ease at learning other systems.
What We Offer

At Blank Label, we offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual who is passionate about fashion and delivering exceptional service, we encourage you to apply.