Administrative Support Specialist

4 weeks ago


Herndon, Virginia, United States National Corporate Housing Full time
Job Summary:

National Corporate Housing is seeking an experienced Administrative Assistant to support their Washington, DC market operations. The ideal candidate will have a proven record of customer service excellence and problem-solving skills working with both internal and external customers in a service-based environment.

Responsibilities:
  • Audit property and guest ledgers as needed with assigned markets to ensure proper billing and payments.
  • Assist General Manager with posting payments to vendors, initiating electronic payments, and expediting payment when needed.
  • Audit general ledgers and market invoices for approval.
  • Execute property leases from initiation to completion/renewal in a timely manner.
  • Communicate with properties to obtain renewals offers as needed.
  • Deliver notice to vacates to market properties in a timely manner.
  • Build strong partnership/relationships with properties.
  • Evaluate, identify, and communicate opportunities, issues, and trends to make improvements impacting Market efficiency and guest experience.
  • Audit information in management software for accuracy in relation to sales and service.
  • Management of office/promotional supplies for markets.
  • Assistance with market celebrations and motivation contests.
  • Run Market L10 Meetings.
  • Answer and Direct Phone Calls.
  • Special projects as assigned by the General Manager.
  • Perform other duties necessary to support the market and guests.
Requirements:
  • Proven ability to multitask and be flexible with various duties.
  • Strong administrative skills and attention to detail.
  • Ability to communicate clearly and concisely both vocally and in writing.
  • Outstanding customer service and problem resolution skills.
  • Excellent organizational skills.
  • Experienced with reservation systems/strong data entry skills.
  • Ability to operate general office equipment.
  • 1-3 years hospitality or hotel customer service experience.
  • High School Diploma or equivalent.
  • In Office position.
Benefits:
  • Competitive Compensation
    • $28.00 per hour
  • Health, Dental and Vision insurance.
  • 401K plan.
  • One-of-a-kind culture with dedicated Diversity, Equity, and Inclusion Specialist and Inclusion Council.
  • Inclusive Awards and Recognition Program for All.
  • Paid time off.
  • Wellness program.
  • Complimentary use of corporate apartments for vacation or travel (when available).


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