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Residential Services Coordinator
2 months ago
Central City Concern is seeking a highly skilled and experienced Community Manager to oversee the day-to-day operations of our residential properties. As a key member of our team, you will be responsible for ensuring that our properties meet all ownership goals and objectives, enforcing company policies and procedures, and adhering to Fair Housing and Landlord Tenant Laws.
Key Responsibilities- Leadership and Supervision: Supervise and direct the work of other property staff, vendors, and contractors to provide exceptional customer service to residents and maintain a high level of property maintenance.
- Financial Management: Analyze and report monthly financial statements, including operating variances from budget, cash management, and strategies for collection of receivables in a timely manner.
- Compliance and Risk Management: Ensure that the property operates in compliance with all local, state, and federal laws, including Fair Housing, Landlord Tenant Laws, OSHA, and other regulatory requirements.
- Leasing and Marketing: Administer leasing efforts, including reviewing tenant billings, analyzing lease clauses, and preparing vacancy reports, enforcing tenant compliance, and performing landlord obligations.
- Communication and Collaboration: Establish and maintain collaborative working relationships between departments and with coworkers, prepare and lead all site staff meetings, and document meeting minutes.
- Continuous Improvement: Constantly strive for improvements in work process and results to better meet resident needs, ownership goals and objectives, and company standards and expectations.
- Education: High school diploma or equivalent.
- Experience: Three years' experience in property management, knowledge of financial and project management concepts, and some lead or supervisory experience.
- Skills: Strong mathematical skills, basic understanding of property budgets and financial accounting, ability to express thoughts, perceptions, and ideas clearly and concisely, orally and in writing.
- Licenses and Certifications: Valid driver's license preferred.
- Knowledge and Experience: Knowledge and/or experience with Low-Income Housing Tax Credit (LIHTC) programs.
Central City Concern offers a comprehensive benefits package, including medical, dental, vision, and voluntary plans, a generous paid time off plan, and a 403(b) retirement savings plan with an employer match.
