Orientation Coordinator for Client Relations

1 week ago


Huntington Beach, California, United States Home Helpers Full time

Position Overview
Home Helpers Home Care is seeking a dedicated full-time Orientation Coordinator specializing in client liaison responsibilities to enhance our administrative team. This role is essential in fostering a supportive environment for new hires and ensuring client satisfaction.

Key Responsibilities:
1. Develop and manage comprehensive training and orientation materials for incoming staff.
2. Organize and schedule orientation sessions for all new employees.
3. Facilitate weekly in-person orientations for new hires, with potential for one-on-one virtual sessions as needed.
4. Perform client satisfaction assessments through home visits and follow-up calls to both new and existing clients, ensuring high-quality caregiver performance (approximately 4-5 assessments weekly).

Additional Duties:
Other administrative responsibilities may be assigned as required.

What We Provide:
- Flexible work arrangement: 75% on-site and 25% remote
- Direct deposit for payroll
- Same Day Pay option available through Tapcheck
- Competitive salary
- Paid time off
- Flexible scheduling
- A supportive culture of dedicated professionals committed to excellence.



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