IT Support Staff

5 days ago


Palo Alto, California, United States Penn State University Full time
Job Summary:

The Libraries Strategic Technologies Department at Penn State University is seeking part-time students to assist with End-User Information Technology support. As a member of our team, you will provide technical assistance to patrons, troubleshoot issues, and assist with the deployment of devices. No experience is required, as training will be provided. Students in all majors are welcome to apply.

Key Responsibilities:

• Troubleshoot Windows, Mac, and printer issues
• Assign tickets in our helpdesk
• Prepare and update devices for deployment
• Assist patrons with Virtual Reality and One Button Studio services

Requirements and Qualifications:

• Possess excellent customer service skills
• Be reliable
• Flexible in regards to scheduling

What We Offer:

• Starting pay begins at $12.50 per hour
• Hours of duty vary, but applicants must be willing to work 10-15 hours per week, scheduled between 9:00 am and 8:00 pm

How to Apply:

To apply, please complete the online application and upload a cover letter and resume. Applications will be reviewed until the position is filled.

Equal Employment Opportunity:

Penn State University is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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