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Senior IT Support Specialist

2 months ago

Palo Alto, California, United States Specialized Recruiting Group Full time
Position Overview

We are seeking a highly skilled Senior IT Support Specialist to join our team at a prestigious law firm. This role is pivotal in ensuring a seamless technology experience for legal professionals and staff.

Key Responsibilities
  • Oversee local IT operations, ensuring high-quality support for lawyers, staff, and clients.
  • Act as a liaison between local teams and central IT departments, providing essential technical knowledge and troubleshooting expertise.
  • Manage a variety of technology solutions, including end-user devices, office equipment, and conferencing technologies.
Qualifications

The ideal candidate will possess:

  • A minimum of 5 years of experience in IT support, preferably within a professional services environment.
  • Strong technical background across various technology platforms.
  • Exceptional communication skills and a customer-focused mindset.
Work Environment

This position requires on-site presence, with standard working hours from 8:30 AM to 5 PM, along with opportunities for overtime. A competitive compensation package, including benefits and a 401K plan, is offered.

Join us in delivering an exceptional technology experience that supports our commitment to excellence.