Culinary Operations Supervisor

2 weeks ago

Bronx, New York, United States FreshDirect Full time


Position Overview :

The Culinary Operations Supervisor within the Research and Development team is tasked with managing the culinary workspace, overseeing timelines and deliverables related to the innovation schedule, and ensuring the upkeep of the current recipe database. This position collaborates closely with Manufacturing, Production Planning, Supply Chain, and Nutrition departments to maintain an efficient production workflow. A successful candidate will demonstrate strong teamwork abilities, exceptional organizational skills, and meticulous attention to detail.

Key Responsibilities :
  • Manage daily kitchen upkeep and organization, including inventory management, equipment maintenance, and sanitation schedules to ensure a tidy work environment.
  • Organize and supervise tastings for new product developments, samples, manufacturing trials, weekly evaluations, sensory assessments, etc., while maintaining thorough and accessible documentation for all involved parties.
  • Contribute to the development of training resources for new product launches and facilitate on-site training sessions with manufacturing teams.
  • Support the creation of new recipes and routing in SAP, ensuring timely updates and communication of changes to all relevant departments.
  • Assist in the cost analysis for new products and provide insights for potential modifications to existing offerings.
  • Ensure the viability of product lines considering production limitations and cost constraints, making adjustments as necessary. Collaborate with Production and Planning teams to guarantee that all newly developed products adhere to established production protocols.
  • Work alongside the Supply Chain team to verify that raw materials meet required standards and that suppliers comply with Food Safety regulations.
  • Coordinate with the Nutrition team to gather accurate nutritional and allergen information by collecting portion sizes and weights, ensuring compliance with specified nutritional criteria throughout the development process.
  • Ensure that new product information or modifications to existing products are communicated to the Copy Editing and Labeling teams for website updates and necessary changes.
  • Assist with promotional photo shoots for new and existing products to maintain consistent branding and presentation.
  • Engage in special events to promote the FreshDirect brand and support internal initiatives as required.
Required Qualifications :
  • Culinary degree preferred but not mandatory.
  • Minimum of 3 years of experience in kitchen management.
  • Strong organizational capabilities and project management experience.
  • Solid understanding of cost accounting and financial analysis.
  • Ability to listen attentively, follow detailed instructions, and communicate effectively across departments.
  • Excellent communication, organizational, and relationship-building skills, along with high emotional intelligence.
  • Preferred but not essential: Proficiency in Spanish, knowledge of SAP/WMS.
Skills and Competencies :
  • Proactive problem solver with outstanding communication and organizational abilities.
  • Strong follow-up skills when managing people, requests, and projects that span multiple weeks.
  • Excellent interpersonal skills and the ability to collaborate effectively with individuals of diverse professional backgrounds and styles.
  • High enthusiasm, initiative, and a solution-oriented mindset.
  • Capable of thriving in a fast-paced and dynamic work environment.
  • A genuine passion for culinary arts, cooking, and high-quality ingredients.
About FreshDirect:

FreshDirect is committed to delivering exceptional quality food and fostering a collaborative workplace culture. Our employees are the driving force behind our evolution, and we invest in cutting-edge technology to enhance our service. Our state-of-the-art facilities promote innovation, and we support our team members through comprehensive training, team-building activities, and recognition programs.

We offer a competitive benefits package, including:
  • A flexible and generous paid time off policy.
  • Employee discounts on products and significant markdowns at our employee market.
  • 24-hour access to transportation services between our headquarters and public transit.
  • Regular employee events and social gatherings.
We are an EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and do not discriminate against applicants or employees based on any protected characteristic.

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