Veterinary Operations Manager

2 weeks ago


Murfreesboro, Tennessee, United States PetIQ Full time
About the Role

We are seeking a highly skilled and experienced Veterinary Operations Supervisor to join our team at PetIQ. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our veterinary clinics, ensuring the highest level of care and service for our patients and their owners.

Key Responsibilities
  • Manage and supervise veterinary clinic assistants to ensure efficient and effective delivery of services
  • Develop and implement processes to improve clinic efficiency, productivity, and customer satisfaction
  • Collaborate with office leadership to achieve business objectives and goals
  • Provide exceptional customer service to pet owners, responding to their needs and concerns in a timely and professional manner
  • Ensure compliance with company policies, procedures, and regulatory requirements
  • Develop and maintain effective relationships with pet owners, partners, and team members
Requirements
  • High school diploma or equivalent required
  • Valid driver's license and reliable transportation
  • Ability to work weekends, varied weekdays, and times, with occasional overnights
  • Strong organizational, problem-solving, and analytical skills
  • Ability to work effectively in a team environment
  • Excellent communication and interpersonal skills
Preferred Qualifications
  • Previous customer service sales experience
  • Previous leadership experience
  • Navigate computer hardware (iPad, Bluetooth devices, and more)
  • Strong organizational, problem-solving, and analytical skills
  • Ability to work within a team to meet team goals and objectives
Physical Requirements
  • Ability to perform the essential job functions consistently safely and successfully with the ADA, FMLA, and other federal, state, and local standards
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards
  • Must be able to lift and carry up to 50 lbs
About PetIQ

PetIQ is committed to creating a diverse environment and is proud to be an equal opportunity employer. We believe that all pet parents should be able to provide necessary care that enhances the lives of their pets. We are advocates for pet parents and strive to provide convenient and affordable pet health and wellness products and veterinary services to pets and their families.



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