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Veterinary Operations Supervisor
2 months ago
We are seeking a highly skilled and experienced Veterinary Operations Supervisor to join our team at PetIQ. As a key member of our operations team, you will be responsible for overseeing the daily operations of our veterinary clinics, ensuring the highest level of patient care and customer satisfaction.
Key Responsibilities- Client Service: Provide exceptional customer service to pet owners, responding to their needs and concerns in a timely and professional manner.
- Team Leadership: Lead and mentor a team of veterinary clinic assistants, providing guidance and support to ensure they have the skills and knowledge needed to excel in their roles.
- Operations Management: Oversee the daily operations of the clinic, including managing inventory, maintaining accurate records, and ensuring compliance with regulatory requirements.
- Communication: Develop and maintain effective relationships with pet owners, veterinarians, and other stakeholders, ensuring seamless communication and collaboration.
- Problem-Solving: Identify and resolve operational issues, implementing solutions to improve efficiency and effectiveness.
- Training and Development: Provide training and development opportunities to team members, ensuring they have the skills and knowledge needed to excel in their roles.
- Performance Management: Monitor and evaluate team performance, providing feedback and coaching to improve results.
- Education: High school diploma or equivalent required.
- Experience: Previous customer service and leadership experience preferred.
- Skills: Strong communication and problem-solving skills, ability to work in a fast-paced environment, and proficiency in computer hardware and software.
- Physical Demands: Ability to lift and carry up to 50 pounds, and work in a clinic environment.
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for professional growth and development.
- Collaborative Team Environment: A collaborative and supportive team environment.