Residential Sales Representative
4 days ago
**Job Summary**
Midco Rural Internet is seeking a highly motivated and results-driven Residential Sales Associate to join our team. As a Residential Sales Associate, you will be responsible for driving residential sales opportunities through door-to-door sales efforts and networking throughout the community to provide individual consumers with basic services such as telephone, internet, and cable TV.
**Key Responsibilities:**
- Work targeted sales campaigns through door-to-door efforts and networking within the community to drive results.
- Identify individual customers' current and potential product needs and make recommendations.
- Possess strong knowledge of product features, benefits, pricing, and campaigns for cable TV, high-speed internet, phone, and other services.
- Accurately set up accounts for new customers, prepare work orders for installs, repairs, and other customer transactions.
- Maintain and update turf management plan without assistance, able to work independently.
- Build and maintain strong relationships based on trust and mutual respect with potential and existing customers within your department and community.
- Apply a positive customer service attitude in interactions with all customers and establish positive rapport.
- Meet or exceed defined sales goals (weekly, monthly, yearly, etc.).
- Follow up with customers in a timely manner, if necessary.
- Be patient and understanding in all customer interactions.
- Dress in a professional manner to positively represent Midco Rural Internet's image throughout the community.
- Clearly explain and demonstrate equipment connectivity and functionality.
- Travel to new and growing markets for sales campaigns.
- Operate and drive a Company vehicle in accordance with all Midco policies, including maintaining a safe driving record.
- Maintain regular attendance as required by your position.
- Follow and serve as a role model in displaying Midco Rural Internet's Core Values and Leadership Success Drivers.
- Adhere to Midco Rural Internet's privacy guidelines to ensure each customer's privacy.
**Additional Functions and Responsibilities:**
- Function as an effective team member while supporting the efforts and concepts of other departments.
- Support the mission, vision, and values of Midco Rural Internet.
- Apply personal ethics, honesty, initiative, flexibility, responsibility, and confidentiality in all areas of responsibility.
- Possess an enthusiastic, energetic, self-motivated, and detail-oriented approach toward work and all work projects.
- Possess strong problem-solving and decision-making skills while using good judgment.
- Multitask without the loss of efficiency or composure.
- Actively follow Midco Rural Internet's policies and procedures.
- Perform other duties as assigned.
**Requirements:**
- High school diploma or GED required. Some college preferred.
- Sales or related experience preferred, but not required.
- Possess knowledge of Microsoft Office Suite and the Internet.
**Work Environment and Physical Demands:**
- Team members may be required to frequently reach, lift, and/or carry loads of approximately 15lbs., such as laptop, literature, and office essentials.
- In-person visits to customers' residences are frequent in the performance of this job.
- Specific abilities required include accessing a customer's home by stairs or elevator, operating doors or other entrances, navigating hallways and buildings, etc., and adapting successfully to a constantly changing environment.
- The noise level in the work environment is moderate.
- Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings, and weekends as business demands.
- Employees may be required to be on feet walking up to or exceed 40 hours per week.
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