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Customer Engagement Representative
2 months ago
Thomas Rupert - State Farm Agent is in search of a dedicated professional to become a vital part of our team as an Account Representative. We are looking for a dynamic individual who is passionate about contributing to our business growth through meaningful interactions and exceptional customer service. If you are a proactive self-starter who excels in a fast-paced setting, this role offers a fulfilling career path with substantial income and advancement opportunities.
Key Responsibilities
- Deliver prompt, precise, and courteous customer support. This includes addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
- Implement a customer-centric, needs-based evaluation process to inform clients about available insurance solutions.
- Generate leads, arrange meetings, assess client requirements, and promote suitable products and services.
- A competitive salary complemented by commission and bonuses
- Profit-sharing opportunities
- Paid time off, including vacation and personal/sick days
- Valuable industry experience
- Potential for growth and advancement within the agency
- Preferred experience in sales (whether in outside sales, inside sales, retail, or telemarketing)
- A proven history of achieving sales targets and quotas is advantageous
- A genuine enthusiasm for the role that insurance and financial products play in assisting individuals in managing everyday risks, recovering from unforeseen events, and achieving their aspirations
- Self-driven and motivated
- Detail-oriented
- Ability to collaborate effectively within a team
- Must be able to obtain a Property and Casualty license
- Must be able to obtain a Life and Health license