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Customer Engagement Representative

2 months ago


Clifton Park, New York, United States Thomas Rupert - State Farm Agent Full time
Position Overview

Thomas Rupert - State Farm Agent is in search of a dedicated professional to become a vital part of our team as an Account Representative. We are looking for a dynamic individual who is passionate about contributing to our business growth through meaningful interactions and exceptional customer service. If you are a proactive self-starter who excels in a fast-paced setting, this role offers a fulfilling career path with substantial income and advancement opportunities.

Key Responsibilities
  • Deliver prompt, precise, and courteous customer support. This includes addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
  • Implement a customer-centric, needs-based evaluation process to inform clients about available insurance solutions.
  • Generate leads, arrange meetings, assess client requirements, and promote suitable products and services.
As a Team Member, you will benefit from:
  • A competitive salary complemented by commission and bonuses
  • Profit-sharing opportunities
  • Paid time off, including vacation and personal/sick days
  • Valuable industry experience
  • Potential for growth and advancement within the agency
Qualifications
  • Preferred experience in sales (whether in outside sales, inside sales, retail, or telemarketing)
  • A proven history of achieving sales targets and quotas is advantageous
  • A genuine enthusiasm for the role that insurance and financial products play in assisting individuals in managing everyday risks, recovering from unforeseen events, and achieving their aspirations
  • Self-driven and motivated
  • Detail-oriented
  • Ability to collaborate effectively within a team
  • Must be able to obtain a Property and Casualty license
  • Must be able to obtain a Life and Health license