Assertive Community Treatment Case Coordinator

2 weeks ago

Bay Shore, New York, United States Family Service League Full time

About Family Service League
Founded in 1926, Family Service League is a prominent social services organization dedicated to enhancing the lives of individuals, children, and families through a wide array of support services. With over 60 mental health and social service programs across more than 20 locations, we are devoted to assisting Long Island's most at-risk populations.

Work Schedule
Monday - Friday, 9:00 AM - 5:00 PM

Position Overview
Family Service League is currently seeking a full-time Case Manager for our Assertive Community Treatment (ACT) program. The Case Manager will engage in home visits and provide educational support to clients, while also developing treatment plans and facilitating connections to appropriate treatment facilities.

Benefits
We offer a comprehensive benefits package that includes:

  • Health and Dental Insurance
  • Vision Insurance
  • Flexible Spending Account (FSA)
  • Retirement Savings Plan with a 5% employer contribution
  • Life and AD&D Insurance
  • Generous Paid Time Off (PTO)
  • Up to 11 Paid Holidays
  • Paid Sick Leave
  • Student Tuition Remission Program
  • Employee Assistance Program (EAP)
  • Company-paid Short-Term and Long-Term Disability
  • Employee Discounts and more

Key Responsibilities

  • Complete Entitlement Applications for clients.
  • Accompany clients to Entitlement Offices.
  • Provide guidance on money management and budgeting.
  • Ensure clients maintain active entitlements, including Medicaid and other benefits.
  • Deliver psycho-educational support to families and clients.
  • Facilitate group sessions.
  • Conduct client assessments utilizing relapse prevention strategies.
  • Develop and write treatment plans.
  • Utilize motivational interviewing techniques.
  • Connect clients to necessary treatment facilities.
  • Communicate with managed care organizations.
  • Assist clients in applying for benefits such as Medicaid, SSI/SSD, HEAP, and Food Stamps.
  • Provide crisis intervention as needed.
  • Manage the crisis phone line.
  • Participate in daily team meetings and case conferences.
  • Conduct regular home visits.
  • Perform additional duties as assigned.

Qualifications
A high school diploma or equivalent is required, with a Bachelor's degree preferred. Candidates should have at least one year of experience working with the severely and persistently mentally ill (SPMI) population and possess knowledge of community resources, including DSS, SSI, Medicaid Managed Care, and Housing. Strong organizational and interpersonal skills are essential, along with excellent verbal and written communication abilities. Candidates must be able to manage multiple tasks in a dynamic environment and demonstrate proficiency in Microsoft Office. A valid and clean New York State Driver's License is also required.

Physical Requirements
This role involves prolonged periods of sitting and travel for home visits. Candidates must be able to lift up to 10 lbs.

Family Service League is committed to fostering a diverse and inclusive workforce that reflects the communities we serve. We encourage candidates from all backgrounds and experiences to consider applying for positions they feel qualified for.

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