Export Traffic Coordinator

1 week ago


West Chicago, Illinois, United States Vanguard Logistics Services Full time

Export Traffic & 3PL Coordinator - West Chicago, IL

Job Summary

Vanguard Logistics Services is seeking a highly skilled Export Traffic & 3PL Coordinator to join our team in West Chicago, IL. As a key member of our logistics team, you will be responsible for providing exceptional customer service, ensuring timely and accurate loading of containers, and maintaining a high level of professional communication with internal and external stakeholders.

Key Responsibilities

  • Ensure compliance with NDNL policies and procedures
  • Plan and execute fully utilized containers to maximize efficiency
  • Follow Standard Operating Procedures to ensure accuracy and timeliness
  • Resolve issues with warehouse and vendors in a timely and professional manner
  • Roll and advise on bookings not loaded per cutoff to minimize delays
  • Maintain adequate empty equipment levels to ensure seamless operations
  • Carefully review and finalize all loads to ensure carrier documents are met
  • Complete rail billings or provide details to carriers to facilitate load receipt
  • Properly segregate hazardous materials to ensure safety and compliance
  • Report service failures promptly to supervisor or manager
  • Maintain and update sailing schedules to ensure accurate planning
  • Proactively chase documents and cargo to maximize utilization
  • Maintain bookings with s/s lines 4-6 weeks in advance to guarantee space
  • Verify/proof all marking confirmations are resolved in a timely manner
  • Maintain accurate and timely communication with all parties, including internal and external customers

3rd Party Coordination Responsibilities

  • Verify/proof all load plans/files and correspondence
  • Process co-load requests according to customer instructions
  • Manage street turned equipment to ensure timely return to the port
  • Work with traffic departments to secure late gates for co-loads completed after 12 noon
  • Assist with bookings as needed
  • Review inventories to ensure no freight has been left behind

Requirements

  • High School Diploma
  • Preferred: Related transportation experience
  • Preferred: Customer Service experience
  • Exceptional work ethic, team mentality, positive attitude; outstanding verbal and written communication skills
  • Proficiency in MS Office suite, including Excel, Word, PowerPoint
  • Ability to multi-task, prioritize, manage time effectively, and be a self-starter
  • Fluency in English, bilingual preferred

About Vanguard Logistics Services

Vanguard Logistics Services is an industry stalwart and a true innovator. We work with our customers to make doing business easier and more profitable. We are a values-driven organization with an objective to sustain sector leadership, always with the aim to create Happy Customers, Happy People, Happy Society, and Happy Shareholders. Day-to-day, we work together to take care of our customers and each other, challenging ourselves to exceed our goals, and thinking ahead to anticipate our customers' future needs.

Vanguard Logistics Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. We're working to challenge the status quo with the power of diversity, inclusion, and collaboration.



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