Senior Customer Success Manager

1 day ago


Carson City, Nevada, United States Oracle Full time
Job Title: Senior Customer Success Manager

Oracle is seeking a highly skilled Senior Customer Success Manager to oversee an assigned portfolio of Oracle Health customer accounts. The ideal candidate will have a strong background in Healthcare IT and experience in consulting, support, project management, and client relationship management.

Key Responsibilities:
  • Develop and execute a detailed account management plan to ensure customer satisfaction and utilization of Oracle Health solutions.
  • Collaborate with internal and external stakeholders to identify opportunities for improvement and drive business growth.
  • Provide exceptional customer service and support to ensure high levels of customer satisfaction.
  • Identify and develop new business opportunities within the assigned customer account portfolio.
  • Develop and maintain strong relationships with key customers and stakeholders.
Requirements:
  • 8+ years of experience in Healthcare IT consulting, support, project management, or client relationship management.
  • Strong knowledge of Oracle Health products and services.
  • Excellent communication and interpersonal skills.
  • Ability to influence and negotiate with customers and stakeholders.
  • Strong project management skills and ability to create and execute a detailed account management plan.
What We Offer:
  • A competitive salary range of $91,500 to $178,200 per annum.
  • A comprehensive benefits package, including medical, dental, and vision insurance, short and long-term disability, life insurance, flexible spending accounts, 401(k) plan, paid time off, and more.
  • The opportunity to work with a world leader in cloud solutions and expand your career in a dynamic and inclusive environment.


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