Customer Service Operations Coordinator

6 days ago


Houston, Texas, United States U-Haul Full time

**Job Title:** Customer Service Dispatch and Receiver

**About the Role:**

  • Our ideal candidate will be a friendly, motivated people person who loves helping others.
  • As a Customer Service Dispatch and Receiver, you will work as part of a supportive team to be the face of U-Haul's exceptional service and ensure that customers get all the help they need on their journeys.
  • You will inspect and maintain equipment, assist customers, and use up-to-date technology to dispatch and return equipment.

**Responsibilities:**

  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot, including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment).
  • Drive a forklift (certification offered through U-Haul upon employment).

**Requirements:**

  • Valid driver's license and ability to maintain a good driving record.
  • High school diploma or equivalent.

**U-Haul Holding Company** is an equal opportunity employer.



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