Customer Service Coordinator
1 week ago
Job Overview:
We are seeking a highly motivated Sales Receptionist to join our team at Milan Laser Hair Removal in Houston, TX. As the primary point of contact for clients, you will provide exceptional customer service, build relationships, and drive sales growth.
Responsibilities:
- Ensure a positive client experience by delivering world-class customer service.
- Field incoming calls, schedule appointments, and answer general questions.
- Confirm appointments, communicate with clients, and maintain accurate records.
- Collaborate with clinic staff to achieve monthly sales targets through upselling services and promotions.
- Support the Sales Manager with outgoing calls, consultation follow-ups, and notification of promotions and events.
- Perform daily opening and closing duties, as well as administrative tasks like filing, photocopying, and faxing.
Requirements:
- High school diploma or equivalent required.
- Excellent customer service skills and a strong teamwork mentality.
- Exceptional communication skills, both written and verbal.
- Intermediate computer skills and ability to work independently.
- Ability to maintain confidentiality and lift 20-40 pounds.
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